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Home insurance claims

Household policies cover different incident circumstances, and the cover under each policy is different. Your policy will cover some or all of the situations, depending on the level of cover that you have purchased (i.e. contents only, buildings and contents), and you should consult your policy documents for more details.

How to make a claim

When submitting a new claim, please do not dispose of any damaged item(s) or arrange for repairs to be made before you let your insurers know about your claim. Doing so may result in your claim not being successful.

If you need to make a claim under a home insurance policy, you can contact your insurer directly. Their contact details can be found on your policy documentation.

Enquiries

We know that the most important thing about insurance is what happens when you have to make a claim.

When you deal with Rossborough, you won't be left holding on the phone or waiting for a response to an email from a faceless call centre. Our dedicated Claims Team is here, on your doorstep, and fully committed to making sure your claims experience is smooth and efficient.

Contact us, between 9am and 5pm, Monday to Friday, on:

Jersey
01534 500599
jsyclaims@rossboroughgroup.co.uk

Please select your location:

Jersey
Jersey
Isle of Man
Isle of Man
Guernsey
Guernsey
Alderney
Alderney